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Technical service and support – Inspection, maintenance, service contracts

Support from service experts

We hold ourselves available also after commissioning of your plant, providing fast, straightforward assistance whenever a damage occurs. In this case or if you wish to increase capacity, direct access to a worldwide network of experienced specialists in mechanics, hydraulics, process and control systems is at your disposal. For convenience, in most cases help can be provided over the phone. Good advice, quick and easy: typically Pfeiffer.

Rapid expert advice on the phone from our Pfeiffer service center

  • First assessment and fault diagnosis with access to machine history, technical documents and support from expert colleagues
  • Coordination of further action, e.g. recommending measures to be carried out by your staff or sending a quote for the delegation of a Pfeiffer service team
  • Coordination of any other measures (ordering spare parts, etc.) and planning their implementation
  • Delegation of service technicians to the site to solve the problem
Please call whenever you need us
+49 631 4161 – 888
Gebr. Pfeiffer Service-Hotline

Inspection and maintenance

Pfeiffer service contracts for regular inspections

Any unplanned downtime means a loss of production. Therefore, it is of utmost importance to do regular inspections on your plant. Our experts will evaluate the state of the plant systematically and propose adequate measures. If you wish us to, we can also offer a service contract exactly conceived for your purposes. This would include all services of regular inspections at agreed dates, individual advice on preventive maintenance as well as on-site staff training to improve their skills constantly. This is how you will increase output, availability, and energy efficiency of your plant with our professional help.

Central items of the Pfeiffer inspection at a glance

  • Collection of operating data and process analysis
  • Wear analysis with lifetime forecast
  • Mention of critical/strategic spare parts
  • Final report giving all important results needed for further action
  • Lubricant analyses

Our service points: we are on the spot worldwide

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1 Head office and Service Point
Gebr. Pfeiffer SE
Germany
2 Subsidiary and Service Point
Gebr. Pfeiffer Grinding Technology
China
3 Service Point
Siman Tarh Co. Ltd.
Iran
4 Subsidiary and Service Point
Gebr. Pfeiffer Egypt LLC
Egypt
5 Subsidiary and Service Point
Gebr. Pfeiffer Inc
USA
6 Subsidiary and Service Point
Gebr. Pfeiffer India
India
7 Service Point
Gebr. Pfeiffer Representative Office
United Arab Emirates
8 Service Point
AFRICOM
Mauritania
9 Service Point
YAM HIEO Engineering Co., Ltd
Vietnam
10 Service Point
ABOKKER Trading
Ethiopia
11 Subsidiary and Service Point
Gebr. Pfeiffer South East Asia
Malaysia
12 Subsidiary and Service Point
Gebr. Pfeiffer do Brasil
Brazil
13 Service Point
BME Packaging
South Africa
14 Subsidiary and Service Point
Gebr. Pfeiffer CIS
Russia